Privacy Policies When Browsing Rail Machupicchu

Find all the information regarding the use of the data we collect from our customers. In this brief document, we will show how the data is used and recorded in our systems, as well as the specific purposes detailed below.

All data recorded and stored in our virtual platform is registered in the information storage of: Machupicchu Terra S.R.L., located at Calle Recoleta Angosta 208 – Cusco – Peru.

If you would like more information regarding the data collected or have any questions, you can contact the agency responsible for the information via email at: info@machupicchuterra.com. Likewise, below, we will detail the data collection process that is recorded automatically in most cases on our website or virtual platform where train tickets are booked.

How is data recorded? The information we receive is automatically registered in the systems of the responsible entity. This occurs when browsing our website or digital platform. That is why we want to show and mention the data that is automatically recorded by the direct intervention of people who decide to explore our services. Let’s take a closer look.

Automatic Data Collection

By offering an open and freely accessible website, it allows free navigation for thousands of users or customers from different parts of the world. Likewise, our platform also allows navigation on different devices, so data collection continues to operate automatically.

It proceeds automatically for the optimal functioning of our systems. Each of the processes operates automatically because some technical and programming requirements are needed. This is how our platform can function properly. The automatically recorded data includes:

• Navigation on any device on our digital platform, or more specifically, Rail Machupicchu.
• The IP address, login time along with date, and browsing duration will also be recorded.

Each recorded data point helps in the functioning of the website in the following tasks.

• Data is constantly regulated to ensure a faster service. The website adapts to various devices and is continuously adjusted to prevent delays.
• We access basic information to protect our security systems and the browsing experience of our customers. This helps prevent direct, simultaneous, or regulated attacks.
• To understand the status of our website. The data allows us to assess whether functions and technical conditions are working properly.
• Registered data serves as a security source by acting as a legal basis. This helps prevent fraud or other criminal offenses.
• The IP address of people visiting our website is stored only for 14 months.
• With the IP address, we can also ensure that the website functions correctly. At the same time, it helps us prevent fraud or attacks.

The data recorded in our services is the same as that requested at the time of booking. Let’s see:

• Last names and first names.
• Email address.
• Phone number and WhatsApp.
• Passport number.
• Identity document number.
• Age.
• Gender.

The submitted data cannot be officially verified. This is because an account registration is not required. In this sense, interested users must correctly fill in their details for the reservation. On the other hand, browsing is completely free and open access.

The services we offer are displayed only on our website, that is, on Rail Machupicchu. When quoting, browsing, or requesting a reservation, our travel advisory team will get in touch. The contact will be made via email or WhatsApp.

• About the Hosting of Our Website

  Our digital platform is hosted within the storage services of Amazon Web Services (AWS).

  The sophisticated Amazon Web Services system provides statistical data and analysis to improve the browsing experience of our users.

  It is important to mention that since we use Amazon Web Services, some user data is recorded in their systems. They have their own security and privacy policies.

Additionally, as already mentioned, it is important to note that our travel advisory team may contact users through the official channels of WhatsApp and email.

As is common on websites, cookies are used so that user-performed functions are saved and updated properly. This is to ensure smooth navigation without delays. These cookies are small add-ons that facilitate page reloads for users. Likewise, they help ensure optimal functionality and the protection of our resources.