Differences between PeruRail and Inca Rail: which one to choose?

Are you planning your trip to Machu Picchu and wondering whether to choose PeruRail or Inca Rail? Although both companies offer similar services, there are key details worth knowing before deciding. In this guide, we’ll tell you everything you need to know to help you make the best choice based on your time, budget, and convenience.

Services and types of trains

What types of trains does PeruRail offer?

PeruRail offers several types of trains for traveling to Machu Picchu, each with different features and prices. Among the best-known are the Expedition, the most economical option with basic amenities and large windows; the Vistadome, which has panoramic windows, more comfortable seats, and more comprehensive onboard service; and the Hiram Bingham, the luxury train with a dining car, bar, and observatory, as well as a gourmet menu and live music.

They also have the Sacred Valley train, which departs from Urubamba and is designed for those seeking a unique experience in the middle of the valley. All PeruRail trains are designed to provide safety and comfort during the trip; the choice depends on the traveler’s budget and the type of experience they desire.

What trains does Inca Rail have and how do they differ?

Inca Rail also offers several train categories to Machu Picchu. The main options are The Voyager, which is the most affordable option, with comfortable seats, large windows, and ambient music; The 360°, which features larger windows, an observation car, and onboard snacks; and First Class, which offers a more exclusive service with a gourmet menu, cocktails, and personalized details.

The most luxurious option is the Presidential Service, designed for private travel with personalized attention, a dining car, and full service. The differences between the trains lie primarily in the level of comfort, amenities included, car design, and price, allowing travelers to choose according to their preferences and budget.

What is the most comfortable train to take to Machu Picchu?

The most comfortable train to Machu Picchu will depend on the traveler’s experience, but among the most notable are PeruRail’s Hiram Bingham and Inca Rail’s First Class. Both offer spacious seats, gourmet services, entertainment, and more exclusive treatment during the trip, ideal for those seeking luxury and tranquility.

However, if you’re looking for a mid-range option between comfort and price, PeruRail’s Vistadome and Inca Rail’s The 360° are excellent options. Both offer panoramic windows, snacks, on-board service, and comfortable seats, ideal for enjoying the scenery without spending as much as the more luxurious options.

Are there luxury or panoramic trains on both companies?

Yes, both PeruRail and Inca Rail offer luxury trains and panoramic trains. For panoramic trains, PeruRail’s Vistadome and Inca Rail’s The 360° are the most popular options, as they feature large windows, a glass roof, and spaces to better enjoy the scenery during the journey.

In terms of luxury, PeruRail’s Hiram Bingham is one of the most exclusive trains in the country, offering first-class service, gourmet food, a bar, and live music. Inca Rail offers First Class and Presidential Service, both offering more private experiences, à la carte dishes, and personalized services that stand out for their elegance and attention to detail.

Available routes and schedules

Where do PeruRail and Inca Rail trains depart from?

PeruRail trains depart primarily from three stations: San Pedro (Cusco), Poroy, and Ollantaytambo. Poroy is used primarily during the dry season (April to December), while San Pedro, in central Cusco, has limited departures. The most common station, operating year-round, is Ollantaytambo, located in the Sacred Valley, from where most trains depart.

Inca Rail, for its part, also operates primarily from Ollantaytambo, although it offers a bimodal service (bus + train) from Cusco, which departs by bus from Wanchaq station or from centrally located hotels and connects to the train in Ollantaytambo. This option is convenient for those staying in Cusco and don’t want to organize transportation separately.

Which has more schedules available: PeruRail or Inca Rail?

PeruRail has more schedules available during the day, especially from Ollantaytambo. This is due to its larger fleet and various train types, allowing departures from early morning to late afternoon. It also operates more routes and services, so it is generally more flexible to accommodate different travel plans.

Inca Rail, although with fewer schedules, maintains good options during key times of the day, such as departures between 7:00 a.m. and 11:00 a.m. from Ollantaytambo. Their schedules are more concentrated and tend to sell out quickly, so it’s advisable to book in advance, especially during peak season.

Do both companies reach Aguas Calientes?

Yes, both companies arrive directly to Aguas Calientes, the town located at the foot of Machu Picchu. This is the final stop on the train journey and the obligatory arrival point for all tourists taking the train to this world wonder.

Aguas Calientes is a small but well-equipped area to welcome travelers. Both PeruRail and Inca Rail operate there every day of the year, offering different train categories, whether economy, panoramic, or luxury.

Which is better if I leave from Cusco or the Sacred Valley?

If you’re departing from Cusco, both companies offer a bimodal service (bus + train), but Inca Rail has an advantage by offering more integrated packages from the city center and key tourist spots. This makes getting around easier, especially if you don’t want to worry about finding transportation to Ollantaytambo.

However, if you’re already in the Sacred Valley, such as Urubamba or Ollantaytambo, PeruRail offers a wider variety of schedules and frequencies. It also has its own station in Urubamba for the Sacred Valley train (deluxe service), which can be useful if you’re staying nearby. Your choice will depend on your departure point and the type of experience you’re looking for.

Comfort and experience on board

Which is more comfortable to travel?

Both companies offer good levels of comfort, but it all depends on the type of train you choose. In the most basic categories, both PeruRail and Inca Rail offer padded seats, large windows, and a clean environment, although Inca Rail tends to have a more modern interior design, even on its economy trains.

If you’re looking for more comfort, the panoramic or luxury trains offered by both companies are outstanding. The Hiram Bingham (PeruRail) and the First Class or Presidential Service (Inca Rail) offer wider seats, better space between passengers, personalized service, and a quieter atmosphere. For a more comfortable, intermediate experience, the Vistadome (PeruRail) and The 360° (Inca Rail) are excellent options with panoramic views and greater comfort.

What services do you offer on board (snacks, guide, music)?

On standard trains like the Expedition or The Voyager, the service is basic, and in some cases, snacks are not included. However, on trains like the Vistadome (PeruRail) and The 360° (Inca Rail), snacks, drinks, background music, and, at certain times, cultural presentations are offered on board.

On the most exclusive options, such as the Hiram Bingham and First Class, onboard services are more comprehensive: welcome cocktails, a gourmet menu, live music, personalized assistance, and even an onboard tour guide. These trains are designed to provide a more immersive and relaxing experience during the journey.

Is there Wi-Fi, bathrooms, and panoramic windows?

Wi-Fi is not available on most trains of either company, not even on the luxury ones. Internet access on the route is limited due to the geography of the area. However, all trains have onboard restrooms, which are maintained in good condition, especially on the higher-class services.

Panoramic windows are available on trains such as the Vistadome, The 360°, First Class, and Hiram Bingham. These trains have glass roofs or large windows that allow you to enjoy the scenery throughout the journey. The more economical trains also have large windows, but not in panoramic format.

Frequently Asked Questions

• Which is more punctual: PeruRail or Inca Rail?

  Both companies adhere to their established schedules and operate punctually under normal conditions. There is no clear difference in this regard.

• Which one has the most departures from Cusco?

  PeruRail has a greater number of departures from Cusco, thanks to its bimodal service and its stations in San Pedro, Poroy, and Ollantaytambo. Inca Rail operates less frequently.

• Which is more punctual: PeruRail or Inca Rail?

  Both companies have a good reputation for punctuality. Their departures are scheduled in advance and they generally adhere to established schedules, except in cases of force majeure such as rain or roadblocks.

• Which one has the most departures from Cusco?

  PeruRail offers more departures from Cusco, especially with its bimodal service that combines bus and train. It also operates from several stations, providing travelers with options.

• Which company arrives first at Machu Picchu?

  Arrival time depends more on the departure time and station than on the company. Both PeruRail and Inca Rail use the same railway, so there’s no significant difference.

• Is there a difference in travel time between the two?

  No. From stations like Ollantaytambo, the trip takes about two hours on both companies. From Cusco, the trip can be extended if the bus trip is included.

• Which train has panoramic cars?

  Both companies offer options with large windows and panoramic views. PeruRail offers the Vistadome train, while Inca Rail offers the 360° service, both designed to appreciate the landscape.

• Is it possible to combine both companies on the same trip?

  Yes. You can purchase tickets separately and use one company for the outbound trip and another for the return trip. This gives you more flexibility to adjust schedules or prices.

• Which is more flexible with date changes?

  Both allow changes with a penalty, depending on the type of ticket purchased. However, PeruRail usually has more schedules available to facilitate rescheduling.

• Which is best if I’m traveling with children or older adults?

  PeruRail is highly recommended due to its variety of schedules and stations, which facilitates better planning. Additionally, its trains offer adequate services for greater comfort.

• What is the best option for a romantic or luxury trip?

  PeruRail offers the exclusive Hiram Bingham train, ideal for a classic luxury experience. Inca Rail offers more private options like The Private, with a modern and exclusive approach.